Reference: Maintain Meter Read Schedule Process Model - Page 1 for the associated business process diagram.Actor/Role: Field Operations / CSRDescription: The CSR or Authorized User receives the updated service schedule from the Field Operators and updates the service schedule in CC&B. This is a manual task. There are different data requirements depending on whether it is an update to an existing service schedule or it is the creation of a new service schedule. This information is entered directly into CC&B via the Service Schedule screen.
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